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Our supporters make our work possible. They give money, time and energy because they are motivated to help young people face cancer. Our approach to inspiring people to support holds this at its heart. We know that the most powerful messages aren't what we say as an organisation but the things the young people, their family and friends say about how our work makes a difference.
Donations are essential but we never call our supporters 'donors'. Our supporters give the time, energy, voice, networks, recommendations and money that we would not have without them. If we define our supporters purely as 'donors' we are saying that money is all we value. It is not.
People give because of people. All aspects of succesful fundraising rely on relationships and we must never lose sight of this. Our supporters trust us to spend their donations in the best interests of young people with cancer. We set our fundraising targets based on what the charity needs to deliver services - not so we can grow the organisation - and we always put donations to work as quickly as possible.
We are never afraid to ask for help in support of our work. Young people with cancer need us to be confident at inspiring support we always take no - or 'not now' - for an answer. We believe that informing people about the treatment, care and support we provide and our reliance on fundraising is fundamental to our ability to continue to help young people.
We never expect anyone we have helped to fundraise for us but we don't shy away from making sure our needs are communicated on the front-line of service delivery - as well as more broadly - so that people have a choice and a chance to support us.
The job of fundraising messaging and images is to communicate the difference that support makes and to motiviate people to support young people with cancer. We don't duck the harsh realities of cancer but always remember "young person first, cancer patient second" and never position young people as 'victims'.
The stories young people share are real, unscripted and never told by models or actors. They are personal stories, never case studies.
We must keep supporters up to date on how their support is changing the lives of young people with cancer across the UK. We say thank you quickly and well and do everything we can to communicate in ways that work for our supporters. We always act if supporters need us to change the way we are communicating with them.
We share news and updates more often that we ask for support and we only get in touch with people when we know they are happy to hear from us. We keep personal data and information safe, secure and confidential within Teenage Cancer Trust.
Entry Details
1. Entrants must be UK residents and must be aged 18 and over.
2. Employees of Teenage Cancer Trust and members of their immediate families or households are not eligible to enter this prize draw.
3. The entry period starts at 8:00am Monday 8 December 2025 and closes at 12pm on Tuesday 6 January 2026.
4. Entries made or received after 12:00pm on Tuesday 6 January 2026 will not be included in the draw.
5. Entrants may enter the prize draw more than once.
6. A total of seven (7) winners will be chosen at random by Teenage Cancer Trust.
7. 7. The prize per winner consists of two (2) tickets to a concert at Royal Albert Hall based on the selection made by entrant at time of prize draw entry
8. To enter the prize draw, entrants must either pay £1 and complete and submit the online entry form or if they wish to enter for free, they will need to send a postal entry to: Royal Albert Hall Gig Tickets Prize Draw, Teenage Cancer Trust, The Place, 175 High Holborn, London, WC1V 7AA.
9. Postal entrants are required to include their contact details which include name, postcode, telephone number and e-mail address. Please also include which date and artist your entry is for. There is a limit of one (1) entry per outer mailing envelope or postcard.
10. Following an online entry, entrants will receive an email confirming their entry.
Winner Contact & Prize Fulfilment
11. The winners will be drawn at random by Teenage Cancer Trust on Friday 9 January 2026
12. Winners will be notified by email or telephone within 24 hours of the draw being made.
13. Teenage Cancer Trust will use reasonable endeavours to contact the winners using the contact details supplied at the time of entry. If a winner does not respond by 5pm, Friday 16 January 2026, Teenage Cancer Trust reserves the right to withdraw the prize and award it to a reserve winner drawn at the same time.
14. Teenage Cancer Trust shall not be responsible if the drawn winner provides incorrect contact details at the time of entry.
15. No responsibility can be accepted by Teenage Cancer Trust for any incomplete or illegible entries, or any entries not received or corrupted during transmission, for whatever reason.
16. There are no cash alternatives to the prize and the prize cannot be sold, exchanged, transferred or bartered.
17. Winners will need to collect their tickets from the Royal Albert Hall Box Office on the night which they are attending.
18. Teenage Cancer Trust will not deliver prizes to addresses and can only be collected from the Box Office on the specified night.
Personal Data
19. Personal data will be taken where necessary from all entries received where those details are reasonably necessary for the administration of the prize draw. Any personal data of entrants will be processed in accordance with current UK data protection legislation and will not be disclosed to a third party without the individual’s prior consent. Please see Teenage Cancer Trust’s Privacy Policy
Jurisdiction
20. This prize draw may be cancelled or amended at any time by Teenage Cancer Trust without prior notice.
21. The prize draw and these terms and conditions will be governed by and construed in accordance with the laws of England and Wales and the Courts of England and Wales shall have sole jurisdiction over any dispute.
22. Teenage Cancer Trust is the beneficiary charity. Registered Charity 1062559 (England & Wales); SC039757 (Scotland) with a registered office at The Place, 175 High Holborn, London, WC1V 7AA
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